Privacy Policy

Kalir Farm Market (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use www.kalirfarmmarket.com (the “Site”), how we use it, who we share it with, and the rights you have over your information.

1. Information We Collect

We collect the following information directly from you:

• Order information: when you make a purchase, your name, email address, shipping address, and order details. Payment is processed by Square; we receive confirmation of payment but do not store your full card number.
• Newsletter sign-ups: your email address when you subscribe to our newsletter.
• Contact form: your name, email address, and the content of your message when you contact us.
• Restock alerts: your email address when you ask to be notified that a product is back in stock.

We may also collect limited technical information automatically, such as your browser type and pages visited, if and when we enable analytics (see our Cookie Policy). Analytics are loaded only after you consent.

2. How We Use Your Information

• To process, fulfill, and ship your orders;
• To send order confirmations and respond to your inquiries;
• To send newsletters and restock notifications you have requested;
• To operate, maintain, and improve the Site;
• To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. We share information only with service providers who help us run our business, including:

• Square— payment processing and checkout;
• Resend— sending transactional and notification emails;
• MongoDB Atlas and our hosting provider (Heroku) — secure storage and operation of the Site;
• Google Analytics— website analytics, only if you consent to analytics cookies.

We may also disclose information if required by law or to protect our rights, safety, or property.

4. Data Retention

We keep your information for as long as needed to fulfill the purposes described in this policy, including meeting legal, accounting, and record-keeping requirements. You may ask us to delete your information at any time (see Section 7).

5. Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

California residents (CCPA/CPRA)

You have the right to know what personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. You will not be discriminated against for exercising these rights.

EU/UK residents (GDPR)

You have the right to access, rectify, erase, restrict, or port your data, and to object to processing. Where we rely on consent, you may withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at kalirmarket@gmail.com. We will respond within the timeframe required by applicable law.

8. Cookies

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies, including analytics, are loaded only after you consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page with an updated “Last updated” date.

10. Contact Us

For privacy questions or requests, contact us at kalirmarket@gmail.com or by mail at Kalir Farm Market, W. Ridge Rd, Brockport, NY 14420.